| 1. |
Am I entitled to a break in the working day? |
Generally, yes. The length of the break and the regularity depends on your age and hours worked. Use the contact form below and we'll let you know. |
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| 2. |
An employee working in my company got a seven day sick leave three weeks back and has not turned up to work till this day. I have recently come to know that he has passed away. What is my responsibility as an employer towards his family, do I have to pay? |
You will be required to pay gratuity, end of service benefits, and leave salary as per requirement and any pending salary dues if any. |
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| 3. |
Can I be forced to work more than 48 hours per week? |
No. If you want to work more though, you can specifically opt out of this regulation. |
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| 4. |
Can I claim for stress? |
This is a developing area of Law in which we are already involved. It is actually a type of personal injury. |
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| 5. |
Can the employer deduct money from the employee’s salary for not maintaining discipline? |
Yes, depending on what damage is been done. |
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| 6. |
Can the employer fine in terms of deduction in salary or leaves if the employee is not reaching work on time? |
The employer would give a warning to the employee first and then he can deduct the amount from the salary according to the law of MOL. |
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| 7. |
Do I pay for my visa fee or it is the responsibility of my company? |
As per the Labour law the fee for the work permit is to be paid by the Employer. In case there is a dispute within the first three months the legal advisor would take the decision. |
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| 8. |
Does the ban apply if I am a local? |
No, there is no ban put on a local. |
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| 9. |
Does the Employer get the non competition declaration signed at the time of joining or towards the end of the service tenure? |
Mostly the Employer gets the non competition declaration signed towards the end of the service tenure. But some companies can also get it signed during the joining formalities. It depends on the Employer and the company policy. The Employer decides as on who his competitive companies would be. |
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| 10. |
How long does it take get that Initial Approval for an Employee? |
Upon receiving the complete set of documents & location map of the office, it takes 7 working days for the approval. |
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| 11. |
How many days can I take off in case of a personal emergency (Relative passed away)? |
There is no law regarding this. But you may take 7 days emergency leave without pay or you could make use of any pending paid leaves that you may have in the records of the company. You can speak to your employer regarding the same. |
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| 12. |
I am a Sales Executive and have not achieved my target from the past three months, the company is doing well either. My employer says that he cannot pay my salary as there is no money in the company, what should I do? |
Make an application to the Labour Relation Officer mentioning the cause(s) of the disputes. The Legal advisor would forward the request to the inspection dept and resolve the dispute. |
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| 13. |
I am an undergraduate working with a company from the past four years, I was transferred to a sister company of the same employer six months back. My contract was also renewed six months back for an unlimited period; will I get a ban if I change my job? |
The default ban of 6 months is applicable when the Labour permit is cancelled. |
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| 14. |
I have been working in a company for the past 4 years and the visa is renewed automatically every 3 years I have given my resignation which is not being accepted, what do I do? |
A typed complaint application will be submitted to the Labour Relation Officer mentioning the cause(s) of the disputes. They would then give an appointment & call the employer and employee in MOL where the legal advisor would discuss and try to settle the dispute. |
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| 15. |
I have recently graduated in Masters and my degree is not attested. I have been working from the past 12 months and my contract is a limited one that is valid for another 12 months. I have a new job offer on hand, how should I go about it, will I be judge? |
First of all degree attestation is required from Ministry of Foreign Affairs and the Country Consulate. If you break a limited period contract you may get a 1 year ban but if you complete your contract that is valid for another 12 months then you can. |
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| 16. |
I have signed a contract for one year and would like to resign after six months, what should I do? |
Since the employee breaking the limited contract he may get a 1 year ban and is required to compensate the employer as per the contract agreements. |
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| 17. |
I have worked in a company for 4 years and now I have resigned. Do I need to pay any amount to the company as he had spent for my visa, labor card? |
No, the company is supposed to pay the amount for your visa and Labour Card. However, if this clause is not mentioned in your contract you are bound to abide by it. |
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| 18. |
I signed a limited contract and before it gets over I would like to join another company, what should I do? |
A limited contract is for 3 years and breaking the contract could lead to a ban of 1 year; in case of changing your job you would have to pay your employer 45 days salary and will have to take your own return ticket. You can request your employer to provide with a NOC. |
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| 19. |
I want to apply for a driving license and my company does not issue me with a NOC, what do I do? |
This is between you and your employer you will have to resolve it amongst yourselves. |
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| 20. |
I want to change my job from Abu Dhabi to Dubai to another company, what do I do? |
You can apply for change of sponsorship and pay the fees as per your qualifications and category of the company. |
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| 21. |
I was offered a job of a Customer Service Representative at a net café and the designation mentioned on the Labour card was the same. There is still some time for the opening of the café so my boss makes me work as an ordinary Labour, is this lawful? |
This is between you and your employer any decision would be based on the work contract agreement .If you have any issues you may make a complaint to Labour Relation Department. |
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| 22. |
I was working with a company that closed 18 months back, now I have found a job with another company, however I’m unable to provide with a copy of my Labour contract from my previous employer who is presently absconding, what do I do? |
Since the company has closed down, you could apply for cancellation of your employment visa and Labour card but you should have reported this matter as soon as the company closed down .Now cancellation of above mentioned could lead to a ban of 1 year. |
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| 23. |
If an employee is illiterate and wants to leave the company permanently, what should the company do? |
The employer needs to take the employee to MOL where is thumb impression would be taken , The company can pay his dues pending if any and than can cancel his visa and Labour card settle his pending dues and put a ban if applicable. |
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| 24. |
If the Labour Inspector does not find suitable arrangements in the company and blocks the company, what should the company do? |
Then the company needs to make sure they meet all the specified requirement as stated by the MOL, pay all fines thereafter the company would be unblocked. |
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| 25. |
In case a worker has permanent injury while at work what is the compensation amount the company will be required to provide the employee? |
The amount would be paid by the insurance company. If there is no insurance then the company would pay the compensation for it. |
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| 26. |
In case of death at work what are the various benefits the employee family will get? |
The company would pay 24 months salary to the workers family. The Minimum amount is 18000 AED and the Maximum amount is 30000 AED. |
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| 27. |
I’m currently working for a free zone company and would like to change my employment to another Dubai based company, how do I go about it? |
The applicant can resign from his previous job in Free zone completing all necessary formalities; thereafter can join the new job in Dubai where his new company can process for a new Labour card. There is no transfer of sponsorship from Free zone to any company in Dubai as laws in free zone are not applicable in MOL. |
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| 28. |
I’m responsible for the collection of payments from my employer’s clients. One of the clients has not settled the payment from the past six months; my boss has now started to deduct the outstanding payment from my salary, is this permissible? |
No your employer cannot deduct the clients pending dues from your salary. Incase this is being done you can submit a complaint in Labour Relations section. |
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| 29. |
Mr. X is working for a company ABC had signed a contract with ABC Company on their letter head, is this contract valid with MOL or is there another Labour contract format? |
No, only the Labour contract signed by all three parties i.e. MOL, Employer & employee is a valid contract. However the contract signed between the employer and employee is valid internally in the organization. |
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| 30. |
My contract mentions an overtime rate; however my employer does not pay me any overtime? |
Application to the Labour Relation Officer needs to be submitted mentioning the cause(s) of the disputes. As per your contract the employer is liable to pay the overtime amount. |
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| 31. |
My contract says that I’ am entitled to X salary; however my employer pays me less and takes my sign on the paper with a different amount, what do I do? |
Make an application to the Labour Relation Officer mentioning the cause(s) of the dispute. The legal advisor would call upon both the parties and take a decision as per your work contract. |
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| 32. |
My employee has indulged into criminal activities and has been convicted by the court. I would now like to cancel his Labour card. Do I need to pay for the cancellation of the Labour card and do I have to pay for his ticket back home even though his contract is an unlimited contract? |
Administrative Cancellation of his Labour Card is applicable but there are no charges for this cancellation. Since you wish to terminate his services you would be required to pay for his ticket back home. |
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| 33. |
My employer has not provided me with a copy of my Labour Contract, what do I do? |
Take the photocopy of the Labour card and submit at the customer service counter. The MOL officer would give a print out of your work contract on your request. |
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| 34. |
My Employer has reduced my salary, what should I do? |
The Employee needs to request in writing to the Employer, if there is solution then he needs to submit an application typed by a typing centre to the Labour Relation Officer mentioning the cause(s) of the dispute. The legal advisor would take a decision as per the work contract. |
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| 35. |
My employer has terminated my contract without giving me prior notice; he is not ready to pay me the notice period salary? |
He is liable to compensate you by paying you the notice allowance and any other pending salary due.
Compensation would be calculated such that it does not exceed 3 months’ salary or the remaining period of the contract whichever is of a shorter duration.
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| 36. |
My Labour card expired five months back, how do I renew it? |
As per the company type the employer will have to pay the fine with an application for renewal of the Labour card. |
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| 37. |
My sponsor has terminated me without issuing me a warning letter, what should be done? |
Submit an application to the Labour Relation Officer mentioning the cause(s) of the disputes. The legal advisor would discuss the matter with the sponsor and employee and resolve the dispute. |
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| 38. |
People at work are continually making fun of me and my manager is ignoring my complaints about this. Can I do anything? |
Yes you can and should. This may amount to bullying / harassment and even discrimination. It could lead to a claim against your employer. For advice contact us using the form below. |
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| 39. |
What is the law to calculate end of service benefit for an employee? |
The sponsor would pay you the salary that is pending; leave salary as per requirement and any other pending dues as per the company policy and your entitlement the gratuity is calculated based on the type of contract that is 21 days remuneration for first five years. |
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| 40. |
What is the minimum and maximum period of a contract the company can make with the employee? |
The contract can be Limited contract or unlimited contract. This varies from company to company? However the limited contract cannot be more than 3 years. |
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| 41. |
What is the penalty for quarreling with workers or making riots in the workplace? |
The employer can make a police complaint. The visa will be cancelled and a ban for 1 yr can be imposed on the employee. |
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| 42. |
What is the penalty if an employee is absent from work without informing or without taking permission? |
The employer would give a warning to the employee first and then he can deduct the amount from the salary. If the employee is absent for more than 7 days then the employer can request for an absconding process in the ministry. |
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| 43. |
What is the procedure to renew my labor card? |
Application form to be submitted at the ministry with all the documents required by the PRO of the company. |
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| 44. |
What is the process for the Employment Visa? |
- Visa application typing
- Application submission
- Initial Approval from the labor
- Bank Guarantee
- Labor Fee Payment
- Labor contract typing
- Visa Position Amendment
- Medical
- Stamping
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| 45. |
What is workplace bullying? |
The problem of bullying has recently become a high profile issue in the workplace. Whilst there is no one stereotypical description of a bully, certain characteristics are typical of bullying behavior.
Bullies make their victims feel undermined and demeaned, often through a misuse of power or authority. Examples of bullying behavior include persistent negative comments being directed against you, verbal or physical threats, having your work targets constantly changed or being continually humiliated in front of other work colleagues. If someone specifically causes offence because of your religion, gender or ethnicity this is often termed as harassment, but the victimisation this behavior engenders is very closely linked to bullying.
Bullies often hold a position of power, but this is not always the case, and anyone, regardless of their position within an organisation, can be the subject of bullying. Bullying does not have to take place on a face-to-face basis either, it can also occur via email or over the telephone. It is very important to distinguish between bullying and strong management style, but if you genuinely feel that you are being singled out unfairly and you find the behavior intimidating or offensive then you may be the subject of bullying.
Bullying behavior tends to be an accumulation of small incidents over time. Often this is why bullying remains concealed for long periods: isolated incidents may appear to be minor, so the victim is reluctant to report what has been happening. If you are in this situation, the best advice is to record the date and offence caused by each incident – bullying behavior is often repetitive and petty by nature, so it is likely that, taken as a whole, your records will reveal the pattern of bullying.
The consequences of bullying can be serious not only to you as an individual, but also to the organisation as a whole. For the individual it can lead to stress-related illnesses and lack of confidence. For the organisation it can cause high absenteeism, high turnover, low morale as well as damage to reputation. Bullying in the workplace should be, and increasingly is, treated as a serious issue. |
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| 46. |
What should I do if my employers are not fulfilling the conditions mentioned in the contract? |
An application needs to be submitted to the Labour Relation Officer mentioning the cause(s) of the disputes. Then both the parties would be called for with a copy of contact and the legal advisor would resolve and give necessary solution. |
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| 47. |
Will there be a ban on my passport if I break the contract with my current employer? |
The bans for 6 months are only in the system of the ministry. If you are breaking your contract you are likely to face a ban depending on the conditions mentioned on your work contract. |
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