The 2023 Guide to Obtain an E-Commerce License in Dubai, UAE and Cost 


Welcome to the exciting world of online business in Dubai, the city of gold and opportunities. If you’re reading this, you’re probably considering launching your e-commerce venture in this vibrant city. But before you start selling those handmade Persian rugs or those exclusive Emirati spices online, you need to get your e-commerce license in Dubai. 

Don’t worry, though. We at Adam Global are here to guide you through the process. 

What is an E-commerce License in Dubai, UAE? 

An e-commerce license is a permit that allows businesses to sell goods and services online in Dubai. An e-commerce license is like your golden ticket to Willy Wonka’s chocolate factory, but instead of a factory, it’s the booming online marketplace of Dubai. This license is a legal requirement for anyone looking to sell goods or services online in the UAE. 

E-commerce license in Dubai for ex-pats       

E-commerce licenses are available to both UAE citizens and ex-pats. However, there are some additional requirements for ex-pats, such as a valid visa and a UAE bank account. The UAE government welcomes everyone with open arms. You too can obtain an e-commerce license and set up your online business in Dubai. 

Why is an E-commerce License Required in UAE? 

The E-commerce licence in UAE allows entrepreneurs to trade their products online to conduct business through websites and social media networks. The advantage here with an E-commerce license is to imagine playing a football match without a referee. Chaos, right? That’s what the e-commerce market would be like without regulations. The e-commerce license is required to ensure fair play, protect consumers, and maintain the integrity of the online marketplace. 

Activities Covered by the Dubai E-commerce License in Dubai

It’s versatile and covers a wide range of activities. Whether you’re selling clothes, and electronics, or even offering online consulting services, this license has got you covered.       

One of the biggest benefits of the e-commerce license is the ability to trade multiple products. It’s like having a shopping mall in the digital world. You can sell a variety of products without needing separate licenses for each. 

Here is a common list of business activities that can be performed through an e-commerce license 

  • Electronic retail businesses 
  • Information technology  
  • Computers 
  • Commercial activities 

u003cstrongu003eE-commerce License Cost in Dubaiu003c/strongu003e

The exact cost of the e-commerce license can vary depending on several factors, but it’s generally more affordable than setting up a physical store. Plus, think of all the money you’ll save on rent and utilities! u003cbru003eu003cbru003eBut approximately the E-commerce licenses cost starts from 5.5k AED with u003ca href=u0022 target=u0022_blanku0022 rel=u0022noreferrer noopeneru0022u003eAdam Globalu003c/au003e When applying for your e-commerce licenses, there are other expenses to consider, such as resident visa eligibility, office space and facilities, and the registering authority. u003cbru003eu003ca href=u0022 target=u0022_blanku0022 rel=u0022noreferrer noopeneru0022u003eContact Adam Globalu003c/au003e to receive a precise, customized quote that is suited to your unique business needs. 

u003cstrongu003eDocuments Required to Obtain an E-commerce License in Dubaiu003c/strongu003e 

Obtaining an e-commerce license in Dubai is like baking a cake. You need the right ingredients (or documents, in this case). These include a completed application form, passport copies of the shareholders, a business plan, and a few other documents. But don’t worry, we’ll provide you with a detailed list when you’re ready to apply. 

Advantages of an E-commerce License 

Having an e-commerce license in Dubai is like having a VIP pass at a concert. It comes with a host of benefits. These include access to the UAE’s robust digital infrastructure, a diverse customer base, and the freedom to operate your business from anywhere. Plus, the UAE’s strategic location makes it ideal for reaching global markets. 

In Dubai, individuals are making tens of thousands to millions of dirhams from online sales. Due to the pandemic, consumers now prefer internet purchasing. You may buy virtually any electrical device, cosmetic, or household item online. Additionally, supermarket goods are now accessible online. All types of groceries, including food items, are available for online ordering with doorstep delivery. 

If we list, it down there are several benefits: 

  • Online selling through Amazon or any social media/networking platform 
  • No need to acquire any kind of office space 
  • You can open a business bank account 
  • The free zone gives the virtual office address for the trade license 
  • Amazon provides a fulfilment centre for storing your products 
  • You can open the company within 3 to 5 working days 

u003cstrongu003eE-commerce License vs. General Trading Licenseu003c/strongu003e 

Choosing between an e-commerce license and a general trading license is like choosing between a sports car and an SUV. Both have their advantages, but the best choice depends on your needs. If you’re exclusively selling online, an e-commerce license is the way to go. But if you also want to operate a physical store, you might want to consider a general trading license. u003cbru003eu003cbru003eThe major difference between an e-commerce license and a general trading license which come here is a freezone offers an e-commerce license but if you want a mainland license that is offered through DED which is called a general trading license. 

The Benefit of E-commerce 0 Visa Package 

The e-commerce 0 visa package is like the cherry on top of your e-commerce license sundae. It allows you to operate your online business without needing to stay in the UAE, but you should have a UAE residency visa for that and Yalla you can operate your e-commerce business in Dubai from any part of the world. It’s perfect for ex-pats residents of UAE living outside the UAE who want to tap into the lucrative e-commerce market in Dubai. 

Scope of the E-commerce business market in the UAE 

By 2023, the United Arab Emirates will take over Belgium as the 28th-largest market for eCommerce, with anticipated sales of US$11,782.3 million. 

The predicted market volume by 2027 is US$16,373.4 million, with revenue expected to rise at a compound annual growth rate (CAGR 2023–2027) of 8.6%. The UAE eCommerce market contributed to the global growth rate of 17.0% in 2023 with an anticipated increase of 10.6%. Global eCommerce sales are anticipated to rise over the coming years, just like they did in the United Arab Emirates. 

Within the UAE eCommerce market, five markets are considered by e-commerce. For 38.7% of UAE eCommerce sales, the largest market is fashion. With 19.9%, Electronics & Media, 15.4%, Toys, Hobby & DIY, 13.6%, Food & Personal Care, and the remaining 12.4%, it is followed in popularity by Furniture & Appliances. 

Steps to Open E-commerce Business in UAE 

Here are the steps u003cstrongu003eto Open E-commerce Business in UAEu003c/strongu003e : 

u003cstrongu003eBusiness Planu003c/strongu003e:

Before you begin, you should have a clear business plan. This should include details about the products or services you plan to sell, your target market, and you’re marketing and sales strategy. 

u003cstrongu003eChoose the Business Nameu003c/strongu003e:

Choose a unique name for your e-commerce business. Make sure the name is not already in use or trademarked. 

u003cstrongu003eRegister Your Businessu003c/strongu003e:

You’ll need to register your business with the appropriate government agency which will be done by your business setup expert like Adam Global. The process for this varies by country and sometimes by state or province. 

u003cstrongu003eApply for an E-commerce Licenseu003c/strongu003e:

Once your business is registered, our team will apply for an e-commerce license. This often involves filling out an application and paying a fee. You may also need to provide additional documentation about your business. 

u003cstrongu003eSet Up Your Websiteu003c/strongu003e:

Once you have your e-commerce license, you can set up your online store. This involves choosing a domain name, designing your website, and setting up a system for processing payments. 

u003cstrongu003eComply with Online Business Lawsu003c/strongu003e:

Make sure you understand and comply with all laws and regulations that apply to online businesses. This may include privacy laws, consumer protection laws, and tax laws. 

u003cstrongu003eLaunch Your Storeu003c/strongu003e:

Once everything is in place, you can launch your online store. Start marketing your products or services to attract customers. 

u003cstrongu003eMaintain Your Licenseu003c/strongu003e:

Remember that your e-commerce license may need to be renewed periodically for this we will remind you yearly. To Make sure you understand the renewal process and keep your license up to date. 

Please contact ADAM Global directly for specific information about obtaining an e-commerce license through their organization. They will be able to provide the most accurate and up-to-date information. 

Types of E-commerce Licenses in UAE 

In the UAE, there are several types of e-commerce licenses that cater to different business needs. Here are the main ones: 

  1. E-Trader License: This license is issued by Dubai’s Department of Economic Development (DED). It allows individuals to conduct business activities online and across social media platforms. The E-Trader license is ideal for home-based businesses and is only available to UAE and GCC citizens. 
  1. E-Commerce License: This is the standard license for businesses that want to buy or sell goods and services online. It’s issued by the DED and allows businesses to operate an online store or e-commerce platform. Both UAE nationals and ex-pats can apply for this license. 
  1. Free Zone Licenses: Many free zones in the UAE offer e-commerce licenses, each with its own benefits. For example, the Dubai Multi Commodities Centre (DMCC) offers an E-Commerce License that provides access to a dedicated e-commerce platform for businesses. 

Remember, the type of e-commerce license that’s right for you depends on your specific business activities, your target market, and your business structure. Always consult with a business setup advisor to understand which license best suits your needs. 

Why Choose Adam Global for Your E-commerce License in Dubai? 

Choosing a partner to guide you through obtaining your e-commerce license is a critical decision. It’s like choosing a Sherpa for your climb up Mount Everest. You need someone who knows the terrain, understands the challenges, and can guide you safely to your destination. That’s where Adam Global comes in. Here’s why we are the best choice for your e-commerce journey in Dubai: 

1. Expertise and Experience 

Adam Global has been in the business for years, helping entrepreneurs navigate the complexities of setting up businesses in Dubai. Our team of experts has a deep understanding of the local laws and regulations, ensuring that your application process is smooth and hassle-free. We’re like the Gandalf of the e-commerce world, guiding you through the labyrinth of legalities. 

2. Comprehensive Services 

At Adam Global, we don’t just help you get your e-commerce license. We offer a full suite of services to support your business. From company formation and visa processing to accounting and tax services, we’ve got you covered. It’s like having a Swiss Army knife for your business needs. 

3. Personalized Approach 

We understand that every business is unique, and so are its needs. That’s why we offer personalized solutions tailored to your specific requirements. We’re not just a one-size-fits-all kind of firm. We’re more like a bespoke tailor, crafting solutions that fit your business perfectly. 

4. Global Network 

With our global network of professionals, we can provide you with the international perspective and resources you need to grow your business. Whether you’re looking to expand your operations or tap into new markets, we can help. Think of us as your global business concierge. 

5. Commitment to Excellence 

At Adam Global, we’re committed to providing our clients with the highest level of service. We strive for excellence in everything we do, from the quality of our advice to the responsiveness of our customer service. We’re like the Ritz-Carlton of the business world, always aiming to exceed your expectations. 

6. Trust and Integrity 

We believe in building long-term relationships based on trust and integrity. We’re transparent in our dealings and always put our client’s interests first. We’re like your trusted friend in the business world, always looking out for you. 

In conclusion, choosing Adam Global is like choosing a seasoned captain for your voyage into the e-commerce seas. Our expertise, comprehensive services, personalized approach, global network, commitment to excellence, and trustworthiness make us the perfect partner for your e-commerce journey in Dubai. So why wait? Let’s set sail together towards your e-commerce success! 


So, there you have it, folks. Your comprehensive guide to getting an e-commerce license in Dubai. Remember, the e-commerce market in Dubai is like a gold mine waiting to be tapped. With a suitable license and a solid business plan, you could be the next e-commerce success story. 

And remember, at Adam Global, we’re always here to help. Whenever you need assistance with obtaining your e-commerce license. After all, in the world of e-commerce, it’s always good to have a friend who knows the ropes. 

Now, go forth and conquer the digital marketplace. And remember, in the world of e-commerce, the sky’s the limit! 

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